Privacy Policy

Effective Date: 13/09/2023

Welcome to Well Xplored ("us," "we," or "our"). At Well Xplored, we value and respect your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website or use our services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect

1. Personal Information: When you book a trip or sign up for our services, we may collect personal information, including your name, email address, phone number, and payment details.

2. Travel Preferences: We may collect information about your travel preferences, such as destination choices, accommodation preferences, and special requests.

3. Communication Data: If you contact us, we may collect information related to our communication, including email correspondence, live chat transcripts, and customer service records.

4. Device Information: We may automatically collect information about your device, including your IP address, browser type, operating system, and device identifiers.

5. Usage Data: We may collect data about how you interact with our website, such as pages visited, links clicked, and time spent on the site.

6. Cookies: We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your personal information for the following purposes:

1. To provide and maintain our services, including booking travel arrangements.

2. To communicate with you regarding your bookings, inquiries, and travel updates.

3. To personalize your experience and offer tailored travel recommendations.

4. To improve our website, services, and customer support.

5. To process payments and prevent fraudulent activity.

6. To send promotional and marketing communications, if you opt-in to receive them.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

1. Travel Suppliers: We share your information with travel suppliers (e.g., airlines, hotels, tour operators) to facilitate your bookings.

2. Service Providers: We engage service providers to assist with functions like payment processing and data analysis.

3. Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety, or property.

Data Security

We prioritize the security of your personal information and employ industry-standard measures to protect it. However, no method of transmission or storage on the internet is entirely secure, and we cannot guarantee absolute security.

Your Choices, You can:

1. Review and update your personal information in your account settings.

2. Opt-out of promotional emails by following the unsubscribe link in our emails.

3. Disable cookies through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us, and we will take appropriate action.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or other communication methods.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at dawn@wellxplored.com

Thank you for entrusting Well Xplored with your travel needs. We are committed to safeguarding your privacy and ensuring your travel experiences are exceptional.